Internal Knowledge Bot

The Challenge

A mid-sized logistics firm was struggling with employee onboarding. New hires spent an average of 45 minutes per day searching through scattered PDFs, Notion docs, and Slack threads to find basic policy information and operational procedures. This inefficiency cost the company approximately $120,000 annually in lost productivity.

The Solution

We built a secure, RAG (Retrieval-Augmented Generation) powered chatbot integrated directly into their Slack workspace.

• Data Ingestion: Automatically synced with Google Drive and Notion to keep the knowledge base current.
• Security: Deployed on a private VPC to ensure no proprietary data leaked to public LLM providers.
• Interface: Simple natural language query interface (e.g., "How do I process an international return?") with citation links to original documents.

Technologies Used